Shenyang heating this winter and at room temperature less than 18 ℃ refund

If this winter's heating does not burn properly heating, you The family room temperature less than 18 ℃, will be able to require home heating unit temperature; If you have disputed the results of temperature measurement, temperature measurement or failed heating unit after refusing to retain records of temperature, you can also commissioned Third-party re-measurement. Not up to standard temperature measurement, thermal heating may require the user's pro-rata refund. November 4, Shenyang heating over the head of the case, and this winter and said "at room temperature up to standard refund" of the relevant rules will be introduced as soon as possible.


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Not at room temperature standards may require temperature


Winter heating period in Shenyang tenants are required not to room temperature lower than 18 ℃. At present, relevant departments are paying close attention to the development of the "refund" related to specific measures. It is reported that way will be mainly for residential temperature, room temperature based on the detection, temperature hot after heating with the user's dispute how to do, how to refund the issue, and so on.


In order to detect at room temperature, for example: winter heating period, if people are not home heating hot, at room temperature did not reach the stipulated 18 ℃, the heating unit can be applied to the temperature. Heating unit in the temperature of the residents received the application, in the same day to the residents of the home-home temperature (hot otherwise agreed by the user). Temperature, the officers detected a factual record heat to the user's home indoor temperature, fill out the registration form testing. Room temperature should be based on the detection of "heating in winter heating indoor air temperature measurement specifications" to implement.


The right to claim up to standard temperature measurement


If the temperature in temperature or after the heating units and residents in the event of a dispute, how should we do? It has been revealed that if the temperature, the heating unit within the specified time users do not heat temperature; not up to standard temperature measurement, temperature measurement in the heating unit refused to sign the record; heating units do not retain records of temperature, Or thermal heating units and users of the two sides disputed the results of the temperature, the heat from the user can submit an application to entrust the authority of the professional sector temperature again.


Not up to standard temperature at this time, the heat users have the right to claim or require heating companies to improve and enhance the quality of heating.


Different percentages of different room temperature up to standard refund


During the winter heating, hot running time users of heating and indoor temperature less than that stipulated by the Government's request to refund to the heating unit.


Winter heating period, with a view to heating of the heating time for the beginning and ending at 0:00 on the November 1, 2008 to March 31, 2009, when 24. Standards for household heating room temperature of not less than 18 ℃.


The standard refund for a day in order to calculate the amount of heating costs, a different situation at room temperature up to standard percentage of the refund will be different. However, specific standards have not yet introduced.


These non-refund


Outdoor day lower than the average temperature of -19 ℃; heat down unauthorized users, to heating facilities; hot interior decoration users can not cause the radiator cooling indoor or improper insulation; heat users with indoor heating units The normal maintenance of heating facilities, maintenance; heat customers not to pay the relevant provisions of the heating time or only part of the year to pay heating costs; is not the responsibility of the heating unit; low occupancy rate, availability of peripheral.


In addition, if the user thermal heating units and the two sides can not reach an agreement on matters relating to refund can be made to the arbitration body, the People's request for a ruling.